ePrescience Privacy Policy

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PRIVACY POLICY
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Effective Date: February twenty eighth, twenty twenty six
Company: VerbaLearn LLC doing business as ePrescience, Pennsylvania, United States
Email: rory.monaghan@eprescience.com
Website: eprescience dot com
Support: eprescience dot com slash customer service

Version five point zero. Updated for Notes V two release with custom ink engine, GRDB local storage, and Automerge CRDT sync. Enhanced Apple App Store compliance and detailed data handling disclosures.

Our Privacy Promise

We never sell your data.
Your notes and study content belong to you.
You control your data and can delete everything at any time.
We use industry standard encryption for all data.
AI services do not train on your personal content.
No cross app tracking.

Who We Are

VerbaLearn LLC doing business as ePrescience develops and operates ePrescience, a privacy first study platform designed for students and lifelong learners. We are committed to protecting your privacy and complying with applicable data protection laws including the General Data Protection Regulation, the California Consumer Privacy Act, and Apple App Store Guidelines.

What This Policy Covers

This policy explains what data we collect and why, how we use your data, how we share your data and with whom, how we store and protect your data, how long we keep your data, how you can access, modify, and delete your data, and your privacy rights.

Data We Collect

Information You Provide
Email address for authentication and support.
Optional name.
User content such as notes, drawings, ink strokes, PDFs, images, flashcards, audio recordings, and study materials.
AI conversations and prompts.
Support communications.

Information Collected Automatically
Device type, model, operating system version, and app version for debugging.
Crash reports through Sentry if you opt in.
Performance metrics if you opt in.
Basic feature interaction analytics if you opt in.
Subscription status via the App Store.

Information We Do Not Collect
Location data.
Contacts.
Browsing history.
Health data.
Financial information.
Advertising identifiers.
Cross app tracking data.

How We Use Your Data

We use your data to provide core app functionality, render ink and handwriting on device, synchronize data across devices when cloud sync is enabled, process AI features, verify subscriptions, prevent fraud, improve the app through anonymized diagnostics if you opt in, and respond to support requests.

We never use your data for advertising, selling to third parties, cross service tracking, or training AI models on your personal content.

How We Share Your Data

We do not sell your data. We share information only with service providers necessary to operate the app, including Apple for subscriptions and authentication, Firebase for authentication and fraud prevention, Amazon Web Services for storage, Railway for database hosting, Cloudflare for edge security, Sentry for crash reporting if enabled, and OpenAI for AI features through a secure backend proxy.

AI Features and Your Content

Certain processing occurs on device, including text to speech, ink rendering, and handwriting recognition. Some features require secure cloud processing through our backend, such as voice transcription, AI chat, summaries, and advanced document processing.

We do not store OpenAI API keys on your device. OpenAI does not use API data to train models. Transcription audio is deleted after processing.

Data Storage and Location

Notes and study materials are stored locally on your device using an embedded database. When cloud sync is enabled, data is stored in the United States and encrypted in transit and at rest. Sync uses conflict free merge technology to prevent data loss.

Data Security

We use encryption in transit and at rest, device level security protections, keychain encryption for sensitive credentials, fraud prevention measures, API security controls, least privilege access controls, and secure authentication systems.

Data Access and Deletion

You can view and edit your content within the app. You can export your data in standard formats. You can delete individual items or your entire account through the app or by contacting us. Cloud data is permanently deleted within thirty days of account deletion.

Data Retention

User content is retained until you delete it. Account information is retained while active. Diagnostic and analytics data are retained for limited periods. Temporary files are deleted within twenty four hours.

Opt Out Mechanisms

You can disable analytics, crash reporting, performance monitoring, cloud sync, and AI features in settings.

Your Privacy Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, export, object to processing, withdraw consent, and receive non discriminatory treatment. We respond to formal privacy requests within thirty days as required by law.

Children’s Privacy

We do not knowingly collect personal information from children under thirteen without parental consent. Parents or guardians may contact us to request deletion.

International Data Transfers

Our services are hosted in the United States. We rely on appropriate safeguards and data processing agreements with providers.

Changes to This Policy

We may update this policy periodically. Material changes will be communicated through the app and posted online. Continued use constitutes acceptance.

VerbaLearn LLC doing business as ePrescience
Email: rory.monaghan@eprescience.com
Website: eprescience dot com
Support: eprescience dot com slash customer service